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The Director of First Impressions better start giving me some names......

Forbes has an article up about how companies are creating different job titles to improve retention and morale like "Director of Chaos" or "Chief Trouble Maker"

In some cases it's less about money and more the way your title makes you feel about your work. Consider Chris Young, founder of The Rainmaker Group in Bismark, N.D., an employee relations company. Young's team helps employees find purpose in what they do. One way they accomplish that is by asking employees to think about what their job titles mean. "If I say, 'Your job title is a phone operator. How would you answer that phone? Like a phone operator. If I say, you're the Director of First Impressions, you know the way you answer the phone matters. You're going to answer the phone differently.'"

I wish that title were the norm for switchboard operators because every time one was rude or snotty you could say "Hey, you're not making a very good first impression". "Now give me all the names of your sales people!"

I think whomever is in charge of recruiting should be called "Chief Treasure Hunter" because people are your greatest resource, right? And therefore they are like treasure.....

You should come with some cool titles as well and leave them in the comments section.

It goes without saying that this type of nonsense wreaks havoc on names sourcers.

Read the rest here.

Jane Kite
Mon, 11/13/2006 - 4:36pm

I'm just a meek little recruiter looking for a candidate with a lumber and millwork background willing to consider OR. With lumber prices falling the last few months we're still growing our business and looking for someone who knows their stff to serve existing and prospective customers. If you know someone, or even know someone who might know someone, this is a good opportunity to join a great company.

Anonymous
Sun, 11/12/2006 - 5:14pm

I think companies are delusional to think it's not about the money and a fancy title will help retention. My company could actually put "Peon" or "Flunky" on my business card and I wouldn't care a bit if it came with a hefty raise or a commission increase. People leave jobs all the time for more money, I talk to them every day. "And why are you looking to make a change now?" - "I like my job and the people I work with but it's just not enough money".

Not that companies put much thought into retention anymore anyways. That's become a bad word in a lot of corporations. A "lean and hungry" workforce has become the goal. "Lean" translates as understaffed and "hungry" as underpaid. It makes my job harder and harder every day as we struggle to fill positions with specific technical skills for half of what most of those folks want to be paid.

Fri, 11/10/2006 - 2:17pm

It does wreck havoc and it's an interesting subject I've been thinking about and tackling for awhile. I've taken more to the "Can you tell me who there would be responsible for this or that..." and sometimes this elicits the "Oh, you must mean our 'WhateverTheyCallIt'." "Yeah, that's who I mean. Can you transfer me and, oh, by the way, in case I get disconnected, can you please give me his direct dial?"

;)

P.S. Another thing to do is to check the company's job listings before you attempt the vault. The titles they're using are usually listed there - and if some of the titles you see there appear "out of the ordinary" expect the one you're seeking just might be too.

Maureen telephone-names sources daily as well as teaches telephone-names sourcing in her online course "The Magic In The Method".
www.techtrak.com
maureen at techtrak.com
513 899 9628

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