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Shally Steckerl And Rob McIntosh Share Some Sourcing Secrets

We also look at peoplewho turned us down in the past, or who interviewed, but were not selected forthat role at that particular time. They may be a much stronger candidate nowfor a particular position, or they may be a better fit for a different positionbetter aligned with their experience. Interviews and offers fall apart for manyreasons. Occasionally we reach out to ex-employees, although in that instance,strict rules must be followed to comply with company policies. Forexample, right now we are reviewing a strategy for ex-contractorswho left more than a year ago, are eligible for hire, and fit our coreprofiles today. Yet another example is identifying people who worked on a specificproduct, project, or team in the past and have the appropriate expertise todrive current company initiatives. If those individuals were key players at thetime, chances are that wherever they are today, they are of equal or increasedinfluence. Identifying their current location often leads to new talent poolsor other previously untapped sources of leads. Sometimes these individuals comefrom rapidly emerging, but still relatively unknown companies. By reaching thattalent first, it enables us to gain an edge over competitors fighting forsimilar talent from much more visible sources.

Thisis revolutionary because through peer regression we gain entry into the comparativelyunexploited talent markets. Most of the research is conducted using numerousInternet methodologies, but some is done via ethical telephone elicitation thatadheres to the SCIP.org code. Chief among our methods are search enginequeries and tactics that take full advantage of field commands used in thedesign of the database and syntax they offer. We also use onlinedatabases, social networking tools, etc. Overall, we track about 230different sources of information and discover new ones every day. We don'talways find exactly who influenced whom, but we can make respectable educatedguesses. For example, sometimes we find a specific professor who taught a classand ten of the students in that class ended up being very influential in theirindustry. Call it timing, or good preparation, but regardless of the reasons,for the connection between those successful people, the clue is hard to ignore.Sometimes the best we can do is look at who their colleagues were at the timeand that's good enough. Luminaries aren't always well defined. What we arelooking for is someone who did something innovative that changed or greatlyaffected the industry, broke a paradigm or created a new market. 

It’snot all “blue skies and roses”. There are many challenges with this type ofsearch. It is time consuming, delicate work with no guaranteed results.Organizations need to be prepared to invest time and resources into tappingthis hidden supply of talent, but most companies today remain skeptical aboutthe cost-to-benefit ratio. As the talent market continues to shrink, however,this methodology will gain acceptance. Another major source of frustration,even if an organization does recognize the value of investing in peerregression analysis, is that not all recruiters or hiring managers know how tohandle or what to do with a truly passive candidate generated this way. Hiringmanagers must be educated on how to approach, handle, sell and romance suchcandidates. A strong process and communication plan needs to be in place tosupport such strategic efforts to ensure maximum traction and results.Leveraging existing employees and leadership is critical, but more importantly,no single department should be entirely responsible for this process. A cultureand environment must be created in which this process naturally flows from thebusiness to research teams and back again. Instead of reacting to projects asthe need arises, this process must be a constant building of proactive pipelinesof passive candidates. Without support from the business, knowing how to handlethese candidates, and keeping the pipeline growing, the handful of candidatesproduced will “wither on the vine”.

This strategy becomes world class and revolutionary because it ties intoheadcount planning and forecasting. Operating on “instant demand” projects isnearsighted and limiting. The further into the future an organization canimplement this process, the more revolutionary it becomes. Not only should staffingleadership work closely with business units on what investments or big bets arebeing made affecting the future direction of the organization, products,solutions or other offerings, but it should be done one year in advance.Additionally, a PRA talent acquisition strategy must be aligned with thoselong-term business goals. Imagine an organization capable of developingpipelines encompassing the top one percent of talent well into the next fiveyears of forecasted investments and career direction? Recruiting would nolonger be limited to “who you can bring us today,” but instead “who you canbring us tomorrow, that will have a sizeable impact on our long-term strategy.”Top global companies sometimes think this way at the most senior level, butvisionaries don’t just come in C and V sizes. They can start early with thecompany as individual contributors, team leaders, managers or directors, and growinto roles where they make big waves. What if instead of an occasionalaccident, this was a planned strategy?

Shally Steckerl and Rob McIntosh

Wed, 05/17/2006 - 7:59pm

It is laborious at times, but PRA is the first important sourcing step toward passive recruiting success. As the case studies and metrics mount as to how such methodologies contribute to staffing goals (partly dependant on whether companies measure their non-executive luminary-associated hires differently than standard ones), then maybe the rest of the industry will start putting more resources toward this kind of effort. I still get the sense that most companies stick the most junior person in the sourcing slot and hope they "aspire" to become full lifecycle recruiters. That attitude isn't going to help this cause. Plenty of recruiting sourcers like research and want to stay in it. The good ones can help strategically advance your recruiting operation in a meaningful way along these lines, instead of just filling seats.

Michael Moretti
Wed, 05/17/2006 - 10:46pm

Well I must say I was lured in to reading this based on the provocative title I saw in my RSS feed. Don't get me wrong, I'm impressed with the explanation and the content but...Isn't this Candidate Relationship Marketing (the new CRM?) at it's finest?

I just did a webcast on this very topic today. I've done a few in the past year as I'm convinced this is the future of sourcing.

While it's nice to have access to the various tools such as LinkedIn, H3, Jobster and the like as well as knowledge of myspace etc...THIS is the future of sourcing.

It won't matter what sources you use or what database you have access to in the future. It will be all about how well you work as a networker that will determine your fate as an effective staffing person.

Back in the late 80's and 90's when I was a headhunter (third party staffing person - headhunter is what I called myself) that's exactly what I did. I used the little bit of knowledge I would gain form a few candidates in a given vertical and turn it in to a network and worked it like a sales person might. You could turn a short list of names regardless of their position and by way of developing a relationship with everyone you speak with turn it in to an invaluable network of contacts.

Everyone from references to prof's to receptionists to relatives became part of that network. All of them have an indeterminable value if you truly take the time to develop them.

Sometimes that means doing favors for people (not just asking for favors) or even just providing people with the time to talk about questions they may have about what you do. All of it turns in to developing relationships that at some point become valubale to you somehow.

Do you know people who just seem to have all the connections? Whether it be to information or people or access to something of value? They're the people you turn to when you need something. We all have our own verison of a network that we depend on. Turn your staffing process in to that kind of network and soon you'll be the 'got to' person everyone can depend on when it comes time to turn knowledge in to action.

People like Rob and Shally understand this concept as well as anyone and that's why people like me read their Blogs and articles. That's another way they establish themselves as credible sources in an otherwise diluted marketplace.

Thanks for the great article gentlemen!

Michael Moretti

Sr. Staffing Analyst

HR.com

mmoretti@hr.com

Thu, 05/18/2006 - 12:00am

Thanks Michael! Yes, this is "old school" networking, but taking full advantage of the new online research tools available. Like with networking, we know the "back story" before we reach out. When you elicit referrals you get some insights into the person's background but with this methodology you can get alot more and you can turn one referral into many other leads, having a multiplier effect. Combine the two forms, good old networking and PRA, and you have a dream team.

John Mullenger
Thu, 05/25/2006 - 12:40am

Good article, albeit one where you've basically labelled a technique many of us in the agency world have used for years, including yours truly.

I scan industry articles, e-periodicals, ezines, etc for the top players in an industry and work down to the level I'm searching for. And yes, sometimes it requires a call, other times the links are noticeable and can be made online. Since I am a one-man shop I've needed to automate this research, which is pretty easy with all the tools out there, but the decisions and intuitive links can only be done in the brain...

John

JMC Staffing

Tue, 12/12/2006 - 12:15pm

Thanks Michael!
Very exciting article.
The sourcing strategy has been becoming more and more important for a world-class company to gain a competitive advantage. But it is very critical and not clear for a recruiter, even for an experienced one. And we must input more and more industry knowledge to identify key competencies in order to screen out ideal candidates.

Alex
Career International

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